How long will I have access to the course materials?
We will keep enrolments open for up to 12 months to allow time for you to complete the course, revisit the lessons and exercises and refresh your learning. If for any reason, you are not able to complete the course in that time, please let us know. Enrolment in FREE courses is for 1 month only.
Can I get an invoice for my employer so I can claim the course purchase as an expense?
E-mail us at: email@example.com (using the same email address you used to create your CD.Training account) with: your order number; company name, address and VAT (sales tax) number and we will send you an invoice for the purchase of your course, marked as "Paid in Full".
Can I pay for the course by invoice, instead of Paypal or Credit Card?
You can e-mail us at: firstname.lastname@example.org to request to pay by invoice. You will need to tell us: your name/or company name, address, and VAT/sales tax number (if applicable) and we will send you an invoice for the purchase of your course. Once we have received payment, we will send you the code you will use to enrol in the course/s.
You have a course that I am interested in, but it is not currently available to purchase. What can I do?
We open new courses 3 or 4 times a year, and periodically rest and update our courses. If you sign up to our CD Mail List, we will let you know in advance when new courses will open for booking, and keep you informed about any live events and special offers exclusively for our Members. You can sign up here: https://bit.ly/MailListCD
Can I book a Training Programme just for my team, or company?
Yes, we provide Group Programmes for cohort-based training, which you can book just for your team. More details can be found here: https://courses.cd.training/pages/group-programmes.
Can I study this course from anywhere in the world? in any time zone?
Yes, the courses comprise video lessons, set exercises for you to practise, and downloadable written material, that you can access at any time, from anywhere, and study at your own pace.
What is the Customer Loyalty Discount?
Once you have bought and completed one of our courses, we hope to encourage you to continue learning, and reward you for your loyalty, by offering a 20% discount on the purchase of your next course. From time to time, we send out Customer Loyalty Discount coupons to our customers. Or, if there is another course you are interested in, email us at: email@example.com, and we will send you your unique discount code. This offer is usually only available to get 20% off the full purchase price of a course, and not in combination with other special offers.
What can I do if I am finding it difficult to keep going and complete the course?
Completing an on-line course is a big achievement and isn't always easy. We asked 50 successful CD.Training students to share their experience and advice on how they kept going and completed their course. Top Tips for Getting Unstuck: https://courses.cd.training/pages/tips-for-getting-unstuck-and-completing-your-course